Privacy Policy

Last Updated: 03/19/2025

This Privacy Policy explains the information collection, use, and sharing practices of Polo 4PL LLC (“we,” “us,” and “our”).

Unless otherwise stated, this Policy describes and governs the information collection, use, and sharing practices of Polo 4PL LLC with respect to your use of our website https://polo4pl.com and the services we provide and/or host on our servers.

Before you use or submit any information through or in connection with the Services, please carefully review this Privacy Policy. By using any part of the Services, you understand that your information will be collected, used, and disclosed as outlined in this Privacy Policy.

If you do not agree to this Privacy Policy, please do not use our Services.

Our Principles

Polo 4PL LLC has designed this policy to be consistent with the following principles:

• Privacy policies should be human-readable and easy to find.
• Data collection, storage, and processing should be simplified to enhance security and transparency.
• Data practices should meet the reasonable expectations of users.

Information We Collect

We collect information in multiple ways, including:

• When you provide information directly to us.
• When we passively collect information from your browser or device.
• When we receive information from third parties.

Information You Provide Directly to Us

We collect information when you:

• Create an online account.
• Request a free freight quote.
• Subscribe to our newsletter.
• Contact us or provide feedback.

This information may include but is not limited to your name, email address, phone number, mailing address, and payment information.

Information that Is Automatically Collected

We may collect device and usage information, such as:

• IP addresses, location data (city and country), device identifiers, and browser type.
• Interaction data, such as pages visited, referring/exiting pages, and time spent on pages.
• Cookies and tracking technologies for website analytics and user experience enhancements.

For more details, refer to our Cookie Policy.

Information from Third Parties

We may also collect information from public sources, social media platforms, and marketing firms. Depending on the source, this may include name, contact details, demographic data, and fraud prevention details.

How We Use Your Information

We use collected information to:

• Provide and improve our Services.
• Send newsletters, promotions, and industry insights.
• Process transactions and customer support requests.
• Conduct analytics and security measures.
• Comply with legal obligations and enforce our Terms of Use.

We may aggregate or de-identify data for research and marketing purposes.

When We Disclose Your Information

We may share your information under the following circumstances:

• Service Providers: Third parties assisting with website operations, analytics, marketing, and customer support.
• Legal Compliance: If required by law or necessary to protect our rights, users, and operations.
• Business Transfers: In the case of mergers, acquisitions, or asset transfers.
• With Your Consent: Where you explicitly permit sharing.
• Aggregated Data: De-identified data may be shared with third parties.

SMS Communications and Privacy

No mobile or messaging consent information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your Choices and Data Rights

• Email Unsubscribe: You can opt out of marketing emails by clicking “unsubscribe” in our emails.
• Account Preferences: If you have an account, you can manage your settings within it.
• EU Data Subject Rights: Users in the EEA can request access, correction, or deletion of their data.
• Cookie Preferences: Adjust your browser settings to manage cookies.

Security Measures

We implement technical and organizational security measures to protect your data. However, no method is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain data as long as necessary for business operations, legal compliance, and security.

Third-Party Links and Services

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage users to review their policies.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes as required by law. The latest version will always be available on our website.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at info@polo4pl.com.